FAQ

Frequently Asked Questions

General

I am a content creator (influncer), can we do a colab or a content shoot?

We love working with passionate pet enthusiasts and content creators! If you're interested in a collaboration or content shoot with 51 Degrees North, please reach out through our contact page or email us directly at info@51degreesnorth.be. Be sure to include your social media links, a bit about your audience, and any collaboration ideas you have in mind. Our team will review your proposal and get back to you as soon as possible if it’s a good fit. We look forward to potentially working together to create something unique!

How can my pet become a model for 51 Degrees North?

We’re always on the lookout for charming and unique pet models to showcase our products! If you think your pet has what it takes, please send an email to info@51degreesnorth.be with a few recent photos, details about your pet (such as breed, size, and personality), and any previous modeling experience if applicable. Our team will review submissions and reach out if there’s a good match for upcoming campaigns or shoots. We’d love to see if your pet has what it takes to be the next face of 51 Degrees North!

I have some nice photo and/or video content of my pet with the 51 Degrees North Products. Can I upload or send them to you?

We’d love to see your pet enjoying our products! You can share photos or videos by tagging us on social media with @51degreesnorth on Instagram, @51DegreesNorthforCatandDog on Facebook, or by sending them directly to us via info@51degreesnorth.be. With your permission, we may even feature your content on our social channels or website. Thank you for sharing your 51 Degrees North moments with us!

How do I contact 51 Degrees North?

You can easily get in touch with us by using the contact form on our website's contact page, or by sending us an email at info@51degreesnorth.be. If you prefer to reach us by phone, you can call us at +32 (0) 3 294 95 96 during our business hours (9 am - 5 pm). Additionally, you can visit us at our office located at Mechelsesteenweg 180 3A, 2018 Antwerp, Belgium. We look forward to hearing from you!

In which countries are 51 Degrees North's products available?

Approved retailers worldwide can order and distribute our products. We currently operate in 29 countries. Our items are available through distributors in countries such as Belgium, the Netherlands, France, Germany, Luxembourg, Spain, Italy, Sweden, Norway, Sweden, the Czech Republic, and more.

Can I order directly from 51 Degrees North?

We're glad you're interested in purchasing our products! However, you can't buy our items directly from us. Instead, we recommend visiting one of our trusted retailers, such as pet stores, garden centers, or shops with pet sections.

Looking for a specific item? We don't have access to our distributors' current stock levels. You can visit a local pet shop or similar store and ask if they carry the product. To make it easier, you can print the product details from our catalogue.

If they don't have it in stock, the store can order it for you or suggest an alternative from our range.

How to find a product on the website?

We currently don't offer item search on our website. However, you can download the catalogue from the homepage or catalogue page by providing your details. A download link will be sent to your email, and you can then search for products using the search function in your PDF reader.